Frequently Asked Questions

My prices for commissions are per character. You can see the price, per character, on my commissions page! You can have your characters in the same or separate commissions.

Time may vary depending on how busy I am, but when I start your commission it typically takes me 1-2 days to finish.

Unfortunately, I only accept payment upfront before starting on a commission. This is to protect myself from working on a commission that doesn’t end up getting paid for.

I am willing to work with you paying half upfront and paying the other half later. However, until the full commission price is paid, you will only get to see the sketch version(s).

You may order as many commissions as you’d like! You do not have to pay until I manually accept each commission order. This allows me to control how many commissions I have at a time. However, keep in mind that the longer my queue is, the longer it will take me to get to the commissions, and it is possible that your commission may not be accepted for quite some time due to a long list.

Sometimes discounts are offered. If you are looking for discounts, check out my subscriber tiers!

You may upload any commissions of yours to any platforms as long as you properly credit me as l-Zeph-l and link my website.

Adopts are characters you buy that will belong to you and only you. They are collectable digital assets.

You can create art of the adopts, commission artists to create art of the adopts for you, or simply just collect them.

You are welcome to resell any adopts you get from me for the price you paid and under. If you have paid for more art for the adopt(s), you may add the price of the art to the total sale price.

You may redesign any of the adopts you get from me. You can partially or fully redesign it.

If you keep getting outbid on adopts you like, and found one you are really interested in, feel free to send me a message and if I have time I will make you a similar adopt to the one you like. It will not be identical to the other adopt, however, it can have the same colors and similar patterns.

When you buy an adopt you will automatically be able to download it from my website.

You may upload the adopt to any platforms as long as you properly credit me as l-Zeph-l and link my website.

Refunds are only available for the shop. They are not available for commissions and adopts since they are digital assets that can be downloaded at any given time. It is advised to not bid on an adopt or order a commission if you are unable to financially afford it and if you may need to back out.